Key Things to Know

Note: This page is under construction will be completed soon!

There is a lot to learn about West End Place, much of it posted on the condominium web site.  This section is intended to provide basic information about key things that are important for everyone to know, especially if one is new to West End Place.  Of course, the most complete information is to be found in the West End Handbook, the rules and regulations as well as information about how things work at WEP.

Here are some frequently asked questions (FAQs) with relevant information from the management office of West End Place.

  1. What is the procedure for entering the building under the electronic security system?
  2. How do guests get admitted to the building?
  3. How do we access the courtyard or the pet run?
  4. What are the responsibilities of the concierge with respect to residents?
  5. How do we get packages from the mail room?
  6. Where are the luggage carts located and how are they controlled?
  7. What is the procedure for overnight guests to stay in one's apartment?
  8. How is the community room to be used?
  9. What are the procedures for using the laundry room?
  10. What are the procedures for trash removal and recycling?
  11. How should we communicate a concern or make a request?
  12. What steps should we take in the event of a problem within the apartment (e.g. plumbing, electrical, heating or air conditioning, appliances, and other apartment elements)?